Seven roles. One platform.
LearnerGuard provides purpose-built experiences for every stakeholder in the scholar transport ecosystem. No compromises. No generic dashboards.
Parent
“Peace of mind, every single trip.”
Track your child in real time from home to school and back. Receive instant NFC boarding confirmations, distress alerts, and end-of-trip summaries — all without calling the driver.
Platform Capabilities
- Live GPS tracking on route map
- NFC tap-on / tap-off boarding notifications
- Distress alert push notifications
- Monthly billing statements and invoice history
- Driver and vehicle profile viewing
- Trip history and attendance record
- Raise and track service disputes
- DSAR data export requests
Driver
“Focus on the road. We handle compliance.”
Manage your daily routes, NFC learner check-in, and document compliance from a mobile-first interface built for drivers who are always on the move.
Platform Capabilities
- Pre-trip compliance checklist and vehicle status
- NFC boarding ledger — who boarded, when, where
- Live route navigation with learner manifest
- Distress alert trigger (SOS button)
- Document expiry warnings and upload prompts
- Trip log and earnings summary
- Direct communication with operator
- Safety incident reporting
Transport Operator
“Run a fleet. Stay legally compliant.”
Manage your entire fleet, driver roster, and compliance pipeline from a single command centre. Get ahead of document expiry with automatic hard-lock enforcement.
Platform Capabilities
- Fleet and driver compliance dashboard
- Onboarding pipeline: provisional → verified → route-ready
- Document expiry monitoring with 30/7-day alerts
- Hard-lock enforcement: blocked trips on expired docs
- Vehicle assignment and route management
- Driver payroll and earnings reporting
- Public Liability Insurance tracking per vehicle
- Operating licence status per route
School Administrator
“Know every learner. Every morning.”
Verify which learners arrived, track attendance patterns, and get notified if a learner did not board their expected vehicle — before the first bell rings.
Platform Capabilities
- Daily learner attendance dashboard
- Expected vs actual arrival tracking
- Absentee and late arrival alerts
- Route and driver assignment per learner
- Communication with parents and operators
- Monthly attendance export reports
- Safeguarding incident log access
- Learner onboarding and profile management
Learner
“Tap on. Ride safe. Tap off.”
Your NFC student card is your boarding pass. Tap to confirm you are on the right vehicle and that your parents know you are safe.
Platform Capabilities
- NFC tap-on/off boarding confirmation
- Distress alert button
- Trip history view
- Driver and vehicle profile visibility
- School arrival confirmation
Service Administrator
“Govern the platform. Protect every user.”
Review compliance verification queues, handle escalated disputes, monitor platform health, and ensure every operator and driver meets the required standard before going live.
Platform Capabilities
- Compliance verification queue management
- Operator and driver approval workflows
- Document hard-lock override (audit-logged)
- Escalated dispute resolution
- Platform-wide analytics and reporting
- POPIA data subject access request handling
- System audit trail access
- User account management across all roles
Super Administrator
“Full platform visibility and control.”
Top-level access to all platform data, configurations, and operational controls. Reserved for LearnerGuard engineering and governance teams.
Platform Capabilities
- All service admin capabilities
- Database migration and schema management
- Role and permission configuration
- Financial reconciliation access
- PayFast integration oversight
- System configuration and feature flags
- Full audit log access across all entities
- Regulatory reporting generation
Start protecting your scholars today.
Get your operation set up on LearnerGuard with guided onboarding from our team.
Contact Us to Get Started